After-Sales Customer Advisor Automotive (M/F) - Apprenticeship (Based in Sorigny)
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Job Description
Join Volkswagen Group France Academy as an After-Sales Customer Advisor
Are you passionate about cars and customer service? Become the essential link between our workshop and customers in a dynamic after-sales advisor role. This 12-month paid apprenticeship offers a perfect blend of 70% hands-on dealership experience and 30% academy training, culminating in an RNCP title certified by Volkswagen Group France.
What you’ll do:
- Welcome clients and analyze their after-sales needs
- Organize vehicle reception and return
- Explain technical interventions and prepare quotes
- Coordinate between customers and the workshop
- Ensure follow-up and quality service
Your profile:
- Holder of CAP, Bac Pro, Bac or BTS diplomas, ideally in automotive, technical, or client relations fields
- Driver’s license or in progress
- Organized, rigorous, team player with a strong client focus
Why choose us?
- High employment rate after apprenticeship
- Professional title recognized nationwide
- Personalized mentorship and coaching
- Career opportunities within a leading automotive group
Step into a structured, evolving customer relationship career in the automotive sector with a top French importer, featuring legends like Volkswagen, Škoda, Audi, and more. Apply now and drive your passion forward!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy as an After-Sales Customer Advisor! This 12-month paid apprenticeship combines practical experience with certified training, offering a high employment rate and career growth in a leading automotive group. Enjoy personalized mentorship, certification, and a dynamic team environment. Start your journey towards a rewarding automotive career today!
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.