After-Sales Customer Advisor Automotive (M/F) - Apprenticeship (Based in Lézignan-Corbières)
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Job Description
Join us as an After-Sales Customer Advisor in the automotive sector through a paid apprenticeship program at Volkswagen Group France Academy!
As a key link between the workshop and customers, you'll ensure excellent service quality and customer satisfaction. This 12-month training combines 70% hands-on experience at a dealership and 30% theoretical education, resulting in a professional certification recognized across the network. Benefit from expert support and excellent career prospects in a dynamic environment with leading brands like Volkswagen, Audi, and Škoda.
💼 Key Responsibilities:
- Welcoming customers and assessing their after-sales needs
- Organizing vehicle reception and return
- Explaining technical interventions and preparing estimates
- Coordinating communication between customers and workshop
- Managing service follow-up to guarantee quality
🎯 Requirements:
- Diploma in automotive maintenance, technical, commerce, or hospitality fields (CAP, Bac Pro, Bac, BTS)
- Driving license or in the process of obtaining one
- Strong customer service skills and team spirit
Join us to turn your passion for automobiles into a rewarding career!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? This paid apprenticeship at Volkswagen Group France Academy offers hands-on learning with top automotive brands and a guaranteed professional certification. Develop your skills supported by experienced trainers and tutors, and enjoy excellent career prospects in a dynamic, evolving field. Join a leading corporate network and make your mark in after-sales customer relations! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.