After-Sales Customer Advisor Automotive (M/F) - Apprenticeship (Based in Ambérieu-en-Bugey)
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Job Description
Join Our Team as an After-Sales Customer Advisor in Automotive!
Are you passionate about cars and customer service? Become the essential link between the workshop and customers by joining the Volkswagen Group France Academy's paid apprenticeship program "Technician Automotive Expert". Gain hands-on experience with top brands like Volkswagen, Škoda, SEAT, CUPRA, and Audi.
What You'll Do:
- Welcome customers and assess their after-sales needs
- Organize vehicle drop-offs and pick-ups
- Explain technical interventions and prepare estimates
- Coordinate client-workshop communications
- Ensure quality follow-up for excellent service
Program Highlights:
- 12-month alternating training (70% dealership, 30% school)
- Certified professional title and operational Volkswagen certification
- Support from dedicated trainers and mentors
Ideal Candidate:
- Holder of Bac Pro, Bac or BTS diploma in automotive, technical, or client relations fields
- Driving license holder or candidate
- Customer-focused, organized, and eager to learn
Embark on a rewarding career with excellent employability and real advancement opportunities in the automotive industry!
Volkswagen Group France Academy
🚗 Passionate about cars and customer service? Join Volkswagen Group France Academy's paid apprenticeship as an After-Sales Customer Advisor! Gain professional certification, hands-on experience with leading car brands, and strong career prospects. Perfect for organized individuals holding a Bac Pro/BTS diploma, ready to grow in a dynamic environment. 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.