The After-Sales Technician ensures both preventive and corrective maintenance of equipment following defined procedures to guarantee the satisfaction of internal and external customers. Key Responsibilities: - Perform scheduled maintenance, including periodic general checks, while adhering to safety guidelines, deadlines, and administrative procedures. - Diagnose failures, propose tailored solutions, and provide quotes if necessary. - Promote the company's services and advise clients. - Write intervention reports, manage spare parts inventory, and regularly inform coordinators and hierarchy about actions taken or any anomalies noticed. - Participate in the installation of intralogistics equipment and guide customers in their usage.